Dome policies

Dome Policies:

By Booking you agree to the following basic house rules to follow to ensure we keep Nalu Retreat a space that is enjoyable for all.

Please treat your stay at Nalu Retreat as though you are at the spa to heal. Please use ‘spa voices’ on the property.

________

Noise:
Nalu Retreat is a luxury healing retreat nestled in a natural setting. As such, we would like to keep the peaceful spa-like atmosphere on our property, so that everyone can enjoy the sounds of nature. Noise travels very easily between the fabric wall of the domes, so please be mindful of other guests who are here for silence or receiving healing treatments / sessions. We invite you to use spa voices at all times on Nalu Retreat Premises. White noise and nature sound machines have been provided in the domes to help you adjust to the silence.

* No loud outside speakers please. Other guests may not want to listen to music and it may be disruptive.

*No ATV-ing on property. An ATV trail is 3 minutes down the road.

*Security cameras and noise decibel meter installed on property*

________

Guests:

ONLY NALU REGISTERED GUESTS ARE PERMITTED ON THE PREMISES to maintain the peace, privacy and tranquility of this healing place. At Nalu Retreat there is a two adult maximum per Dome capacity.

________

Child Policy:

Nalu Retreat is an Adult Only accommodation. Please take this opportunity, at Nalu Retreat, to focus on your healing, free from any distractions and outside worries.

________

Smoking:

Nalu Retreat is a non-smoking / non-Vaping property. Tobacco / Hookah / Narcotic products, in any form, are strictly prohibited in the dome or anywhere on Nalu Retreat property. There will be a substantial cleaning charge billed to guests who violate this policy due to the fabric walls of the dome and the absorbency of such odours. Please be mindful that some guests may be on a journey to stop smoking and any scent of cigarettes can be a trigger.

*no candles please*

________

Alcohol:

Due to the healing nature of Nalu Retreat, please keep alcohol consumption to a minimum so we can stay present and mindful of those here enjoying the quiet and peaceful atmosphere of this retreat.

________

Cooking & Odours:

Please keep in mind that the walls of a geodesic dome are fabric and hold odours. If possible, please avoid cooking any foods with a strong odour indoors. You may prepare your meal outside on the bbq to ensure that the domes do not absorb the scent for the next guest. Examples of strong odour-causing foods and spices are: Fish, curry, incense, etc ...

________

Pets:

We to love our furry family members however at this time, Nalu Retreat does not allow pets. In order to maintain the spa-like environment of Nalu Retreat, the domes will be kept to a 2-human minimum occupancy.

________

Wildlife:

We are grateful and honoured to be in such a sacred part of the Nova Scotia Wilderness and have built this retreat with the goal of being part of this magical ecosystem. Please refrain from hunting, trapping, cutting trees, littering or disturbing the environment and wildlife in any way.

________

Bugs:

We have taken steps to significantly reduce mosquitoes and black flies however they are a natural and healthy part of our ecosystem. We have provided some natural local bug and tick spray that you can purchase in the guest store online, naluretreat.com/guestshop

*** Do Not kill bugs on the fabric dome walls as they will stain***

Tip: Reduce lights at night to enjoy the stars and also reduce the chances of bugs entering the dome

IMPORTANT: Bug spray, sunblock sprays and cleaners can significantly and irreversibly damage the Dome Windows. Please spray off of the deck and far from the dome.

________

Stargazing Loft: The loft is accessed by a ladder. Please use at your own comfort level and risk.

________

Hot Tub: Please shower before entering the hot tub to ensure future guests can enjoy this amenity. Bug spray, oils, sun block and lotions can all have a negative impact on the hot tub.

________

Accessible units:
At this time, Nalu Retreat is unable to pass the requirements to make these units accessible due to the rugged terrain. We are working hard on making this an inclusive retreat and hope to have a fully accessible unit in the future.

________

Cancellations:
Nalu Retreat is a new and niche accommodation and cancellations have a significant impact on us. Therefore, the following applies to cancellations initiated by a guest for any reason:

Should you need to cancel your reservation with Nalu Retreat, do so within 14 or more days prior to check in date, you will be refunded your full deposit minus a 6% fee.

In the very unlikely event that Nalu Retreat is forced to cancel a reservation, guests will be offered their choice of a full refund or reservation change. Cancelling a reservation is not an action that we would ever take lightly, and would be an absolute last resort in extreme circumstances such as a natural disaster, severe weather, etc ...

________

Inclement Weather Policy:

Our retreat is committed to providing a safe and enjoyable experience for all of our guests. However, during inclement weather, such as snow storms, certain hazards may occur on the property. In light of this, we ask that all guests take the necessary precautions and exercise EXTREME CAUTION while on the property.

________

Tips to keeping your dome cool in the summer:

• Close skylight during the day if it’s really sunny
• Closing the curtains during the day, will help to cool down the dome as well
• Please make sure to close the front door if the air conditioning is on. It will cause unnecessary condensation.
• Turn on the solar fan in the kitchen. You may see the solar fan turning but it will run more efficiently with the switch on.
• There are also two fans, one near the fireplace and one in the loft that you can use to help cool down the air.
• You can turn on the “Jet” mode on the a/c by pressing this button on the remote.

________

Tips to keeping your dome cozy in the winter:

• Close skylight and curtains during the night if it’s really cold
• There are multiple sources of heat in each dome, a heat pump, wall heater, fire place and floor heater.
• IMPORTANT: Propane fireplaces generate significant moisture and should not be operated continuously for over 2 or 3 hours, as it may lead to condensation in the domes. This precautionary measure is also essential to minimize the risk of fires.

________

Snow Removal:

Our team works diligently to clear sidewalks, driveways, and common areas of snow and ice, but please be aware that despite our best efforts, some slippery spots may still exist. We recommend that guests take necessary precautions, such as being mindful and cautious while walking, use support railings when possible, avoid running and wear appropriate footwear with good traction while walking around the property, especially on snow and ice.

________

Liability:

By choosing to visit our retreat during inclement weather, guests assume any and all risks associated with such conditions, including the risk of slipping and falling on snow and ice. The retreat shall not be liable for any accidents, injuries, or other damages that may occur as a result of inclement weather. Guests are responsible for their own safety and should take appropriate precautions to ensure their own safety while on the property.

We appreciate your understanding and cooperation in helping us to provide a safe and enjoyable experience for all of our guests.

We look forward to hosting you and are excited for you to experience Nalu!